Patient Experience Executive

Job Details

Job Position – Patient Experience Executive

Company Name – TROI Skin Clinic

Location : Dubai, UAE

To become the welcoming face of our premium Korean aesthetic clinic.

If you’re passionate about luxury customer service, creating memorable patient experiences, and thrive in a fast-paced environment,

Key Responsibilities
Welcome and assist patients with warmth and professionalism.
Manage appointments, calls, WhatsApp, and patient enquiries.
Coordinate patient flow with doctors and nurses.
Process payments and maintain accurate patient records.
Deliver an outstanding patient experience from arrival to departure.

Requirements
Minimum 2 years of experience in reception, hospitality, customer service, or an aesthetic/medical clinic.
Excellent communication and interpersonal skills.
Fluent in English (Arabic or other languages are a plus).
Well-organised, proactive, and customer-focused.
Experience with clinic management software is an advantage.

Join a team that combines Korean innovation, medical excellence, and a luxury patient journey.

Email : connect@troiclinic.ae include “Patient Experience Executive” in the email subject line.