Call Center Officer / Agent

Job Details

Job Position – Call Center Officer / Agent

Company Name – Pact Employment

Hiring for one of our clients – a leading payment service provider in the UAE.

If you are passionate about customer service and have strong communication skills.

Salary: AED 6,000 – 6,500
Shift Timings: 24×7 Operations (Flexible shifts required)

Key Responsibilities
– Handle inbound and outbound customer calls professionally
– Respond to customer inquiries via phone, email, or chat
– Resolve customer issues efficiently and ensure satisfaction
– Maintain accurate customer records
– Escalate complex cases when necessary

Email : priya@pactemployment.ae | janat@pactemployment.ae | niha@pactemployment.ae