HR Officer

Job Details

Job Position – HR Officer

Company Name – Arakkal Gold & Diamonds

HR Officer (Retail experience must)
Working Hours: 10 am to 7 pm
Working Days: Monday to Saturday
Location: Gold Souk, Deira, Dubai

To oversee all human resource functions across our jewellery retail operations. The successful candidate will have 3 to 5 years of total Retail HR experience, including 2 years in a managerial capacity, and must hold CHRM and/or CIPD certification. This role demands a strong understanding of UAE labour laws, hands-on leadership in employee relations, payroll management, and a track record of managing performance through well-defined KPIs.

Key Responsibilities
-Develop, implement, and manage HR strategies, policies, and procedures aligned with company goals and UAE Labour Law.
-Lead recruitment, onboarding, and employee retention strategies for all business units.
-Oversee employee performance management systems, including KPI setting, monitoring, and rating, in collaboration with department heads.
-Provide expert HR guidance to management and employees on matters such as performance, career development, and disciplinary actions.
-Manage employee relations, grievance handling, and conflict resolution to maintain a positive workplace culture.
-Ensure compliance with all UAE labour and immigration laws, keeping company policies up to date with regulatory changes.
-Oversee payroll coordination, benefits administration, and leave management.
-Maintain accurate and confidential employee records, contracts, and HR documentation.
-Support leadership in workforce planning, succession management, and organizational development.
-Conduct regular HR audits and provide analytics-driven reports on KPIs, turnover, and workforce trends.
-Drive training and development initiatives to build employee capability and engagement.

Required Qualifications & Experience
-Bachelor’s degree in Human Resources, Business Administration, or related field.
-CHRM and/or CPD certification.
-Minimum 3-5 years of progressive HR experience.
-Prior experience in the jewellery or retail industry is strongly preferred.
-In-depth understanding of UAE Labour Law and HR compliance requirements.
-Strong leadership, communication, and conflict-resolution skills.
-Proficiency in HR systems and Microsoft Office Suite.
-High degree of professionalism, confidentiality, and emotional intelligence.
-Excellent verbal and written command in English and Malayalam

Benefits & Compensation
-Competitive salary
-Benefits as per UAE Labour Law
-Annual leave and end-of-service benefits
-Medical insurance and other standard company benefits

Note: Only candidates with UAE experience will be considered

Email : careers@arakkalgold.com