Customer Service Coordinator

Job Details

Job Position – Customer Service Coordinator

Company Name – Al Fuad Exchange

Location: Dubai, United Arab Emirates

Are you passionate about customer service and skilled in handling complaints and inquiries?

Key Responsibilities:

-Address and resolve customer complaints promptly and effectively

-Respond to telephone inquiries with accurate information

-Maintain detailed records of all calls using Microsoft Office applications

-Collect complaints directly from customers or through branches

-Offer support to resolve issues in a timely and professional manner

Requirements:

-2–3 years of experience in a similar role (Exchange house experience is a must)

-Graduate in Finance

-Strong communication and interpersonal skills

-Ability to work efficiently in a fast-paced environment

-Must be currently based in the UAE

Email : cv@alfuadexchange.com