Job Details

Job Position – IT Officer

Company Name – Royal American School

Join our IT Department.

Key Responsibilities:

Provide technical support to teachers, students, and administrative staff.
Troubleshoot and maintain computers, laptops, printers, smart boards, and other IT equipment.
Manage and maintain school networks, Wi-Fi, switches, and access points.
Support and maintain school IT systems and educational platforms.
Manage user accounts, permissions, and Microsoft 365 / Microsoft Teams.
Assist with classroom technology and ensure all IT equipment is operational.
Monitor network performance and troubleshoot connectivity issues.
Perform hardware and software installation, configuration, and maintenance.
Maintain IT inventory and equipment records.
Ensure IT security, backups, and basic cybersecurity practices.
Coordinate with external IT vendors and service providers when required.
Provide technical support during examinations, assessments, and school events.

Requirements:

Bachelor’s degree or diploma in Information Technology, Computer Science, or a related field.
Previous IT support experience, preferably within a school or educational environment.
Strong troubleshooting and problem-solving skills.
Good knowledge of Windows, Microsoft 365, Microsoft Teams, networking, printers, and classroom technology.
Knowledge of network infrastructure, Wi-Fi, switches, and basic firewall configuration is an advantage.
Ability to work under pressure and handle multiple tasks efficiently.
Strong communication and interpersonal skills.
Good command of English.

Location : UAE

Email: IT@Royalschool.ae